Change of Heart

Items are in their original condition, which may include tags, dustbag/pouch, and/or box, depending on the item.

Items may have been tried on or lightly worn, but are in great condition.

Items show minor signs of wear. Shoes may show wear such as light scuffing at the soles, insoles and heels. Handbags and accessories may show wear such as lightly worn corners, light scratches and interior wear. Jewelry may show wear such as minor scratches, nicks and/or dents.

Items show moderate signs of wear. Shoes may show wear such as moderate scuffing at the soles, insoles and heels. Handbags and accessories may show wear such as worn corners, moderate scratches and interior wear. Jewelry may show wear such as moderate scratches, nicks and/or dents.

Items show signs of heavy wear such as worn corners, significant scratches or interior wear.

Items show extensive signs of wear and may require repair. Items may have broken hardware, discoloration or small holes or tears.