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Authenticity

The RealReal Policy on Authenticity

Authenticity is the cornerstone of The RealReal. We staff trained, in-house professionals including gemologists, horologists, art appraisers and apparel experts who work to ensure that every item sold is 100% authentic and in beautiful condition.

Multi-Point Inspection and Evaluation

All items are put through a multi-point, brand-specific authentication process by a trained team of luxury experts headed by our Senior Director of Authentication & Brand Compliance before they are accepted for consignment. We inspect all goods for appropriate brand markings, date codes, serial tags and hologram stickers. Everything passes through our strict authenticity tests before it is curated into daily sales. Our fine jewelry and watches are authenticated and appraised by our gemologists and horologists and each piece comes with a valuation certificate. Art items are thoroughly researched and validated by our team of fine art specialists.

The RealReal’s authentication process is unique to The RealReal and independent of any brands. Brands identified are not involved in the authentication of the products being sold, and none of the brands sold assume any responsibility for any products purchased from or through the website. Brands sold on The RealReal are not partnered or affiliated with The RealReal in any manner. However, The RealReal fully cooperates with brands and state and federal agencies seeking to track down the source of counterfeit items, which includes revealing the contact information of consignors submitting counterfeit goods.

Goods Determined to be Counterfeit

The RealReal does not accept fake or counterfeit merchandise of any kind. If we suspect that a submitted consignment is not authentic we will contact the consignor in an effort to establish the items authenticity. Items The RealReal determines are counterfeit will not be returned to the consignor and will be destroyed.

How To Authenticate Designer Handbags and Clothing

Authenticity Team

Graham Wetzbarger
Graham Wetzbarger
Senior Director of Authentication & Brand Compliance

Having worked with handbags for the past ten years, Graham's skills in authentication grew from his background in Fashion Design and Art History. His thirst for knowledge has taken him around the world, seeking education and work experiences on both coasts and beyond. Having cultivated a network of industry insiders, Graham has his finger on the pulse of the constant changes within the luxury sector. Graham is passionate about preserving the integrity of designer goods and views the manufacture and distribution of counterfeits as unethical, immoral, and detrimental to global human rights.

Adriana Krakowski
Adriana Krakowski
Team Lead, Fine Jewelry & Watches - Graduate Gemologist

The daughter of a jewelry designer, Adriana’s longtime passion for jewelry and gemology led her to spend the last 14 years establishing herself as an expert in the fine jewelry and watch industry. Adriana completed a Master’s Degree in Modern Art, Connoisseurship and the History of the Art Market from Christie’s Education in New York City and a Graduate Gemologist diploma from the Gemological Institute of America. Recently, she worked for several high-end luxury retailers including Bergdorf Goodman, notable estate jewelry businesses Cynthia Findlay Antiques and Kentshire, and the world-renowned Christie’s auction house. Most recently, she was a buyer for CIRCA. Her dream piece is Cartier, made in Paris, 1920s Art Deco, diamonds and colored stones, set in platinum.

Brittany Gersh
Brittany Gersh
Senior Specialist, Fine Art

Brittany Gersh is an art and design historian, bringing nine years of experience in the art world to The RealReal. Brittany’s professional experience includes the Detroit Institute of Arts as well as M+B, a contemporary art and photography gallery located in Los Angeles. Prior to her current position, Brittany worked for Phillips Auctioneers, an international auction house headquartered in New York. Brittany is a graduate of the University of Michigan and holds a Master’s in the History of Decorative Arts and Design from a program offered jointly by Parsons School of Design and the Cooper-Hewitt Museum.